Streamline Your Cash Flow: Introducing Pay Advantage Pre-Authorisations & Payment Requests in REI Cloud
Managing property and accommodation payments shouldn’t involve chasing late transfers, manual credit card processing, or handling sensitive card details over the phone. To help trust managers and holiday letting specialists save time and secure revenue effortlessly, we are excited to introduce enhanced Pay Advantage integration features in REI Cloud: Pre-Authorisations and Instant Payment Requests.
What’s New?
With Pay Advantage seamlessly integrated inside REI Cloud, you can now trigger card pre-authorisations and send automated payment requests directly from your management software—without jumping between third-party portals or manual terminal entries.
Key Features Breakdown
1. Seamless Pre-Authorisations
Holding security deposits, bonds, or incidental reserves for holiday lets traditionally required physical cards or bulky merchant terminal procedures.
- Hold Funds Safely: Freeze a specified dollar amount on a guest or tenant’s credit card prior to check-in without processing an immediate charge.
- Risk Reduction: Protect property assets against damages or unpaid balances before keys are handed over.
- One-Click Release or Capture: Effortlessly release the hold upon inspection or capture the required portion directly into your REI Cloud ledger if an adjustment is needed.
2. Instant Payment Requests
Eliminate friction when collecting booking deposits, maintenance reimbursements, or ad-hoc fees.
- Digital Payment Links: Generate and dispatch secure payment links via SMS or email straight out of REI Cloud.
- Flexible Payment Options: Clients and guests can pay instantly using their preferred payment method, including major credit/debit cards and PayID.
- Real-Time Status Tracking: Monitor which requests are pending, viewed, or completed directly from your portal.
Why Property & Resort Managers Love This Feature
| Benefit | How It Helps Your Business |
|---|---|
| Accelerated Cash Flow | Reduce friction by allowing payers to settle bills in seconds on their mobile devices. |
| Zero Manual Entry | Payments automatically record and map against the correct client/ledger in REI Cloud, cutting reconciliation time down to zero. |
| PCl-DSS Compliance | Storing or taking credit card numbers over the phone creates security liabilities. Pay Advantage keeps sensitive financial data securely off your desks. |
| Fewer Dishonours & No-Shows | Securing pre-authorisations ahead of arrival ensures cards are active and funds are verified in advance. |
How to Get Started
The new Pay Advantage pre-authorisation and payment request workflows are now active for all REI Cloud users with an integrated Pay Advantage merchant account.
- Enable Pay Advantage: Go to your REI Cloud System Settings to confirm your Pay Advantage API integration is connected.
- Set Default Rules: Configure your automated payment request templates and default pre-authorisation hold amounts for guest bookings.
- Start Collecting: Send your first payment request or pre-authorisation hold straight from a booking or ledger entry!
Need assistance setting up Pay Advantage in your account? Contact our support team today to walk through configuration.